I’ve had issues recently with Outlook crashing when I shut it down. Initially I thought this was due to a rogue Outlook Addin (eg I’ve got Xobni, ClearContext, OutTwit and others installed). So I went through systematically getting rid of them. Put the problem persisted.
Finally I found the issue was to do with the actual .ost file being corrupted. The way I discovered this was by chance when trying to clear my Deleted items. Outlook gave me a message informing that the file was corrupt, and even better recommended using scanpst.exe to fix it.
I’d never heard of scanpst.exe but a quick Google check shows it has been around since the dark ages, and has been a regular in the Sys Admin’s toolbox for years.
If you are looking for it you can find it in your c:\Program Files\Microsoft Office\Office 12\ folder or equivalent.
Everything Outlook related needs to be closed down (eg Mobile Device Sync) and then you run it up. It’ll prompt for the ost file and away you go.
Since repairing my file I’ve had no further issues with Outlook.
OST recovery can be performed by converting ost file to pst file. But if you have original Outlook profile that created ost file intact you can export ost to pst by using Import/Export function of Outlook.
Outlook OST corruption can make the file unusable. Scanost can not always repair the file. For severely damaged files, trust third party tools such as Stellar Phoenix OST to PST Converter. This powerful tool can recover data from heavily corrupt OST file. The demo version of the software can be downloaded from here:
http://osttopstconverter.stellarservertools.com/
I have found one more informative blog describing the various issues of corruption in MS Outlook and their solutions: http://convert-ost-pst.blogspot.com/
Belly,
Thanks for the informative and helpful post. One of the best tool tool that helped me in repairing my damaged .pst file is here: http://outlook-pstrepair.com/
Regards,
James
If scanpst/scanost.exe tool is unable to fix the problem in MS outlook, you can try a third party application to solve the issues. Here are useful tips and tricks to fix the corruption and other related issues in MS Outlook: http://tipsoutlookexchange.wordpress.com/
It is nice one article for repairing ost and pst files. You can measure a simple and useful technique provide by Kernel for OST to PST converter tool to converts ost file data to pst file. Convert and save OST file to PST file and access OST user mailbox file items with .PST, .EML, .DBX or .MSG files. For more information check this site : http://www.softwaredatarecovery.net/convertosttopst.html
Exchange OST to PST is a better conversion application to scan, retrieve offline files after you can convert OST to PST files. Our restore OST in Outlook utility straightforwardly & converting unlimited exchange OST files into PST format. http://www.convertostpst.net
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Hi Craig,Â
Thanks for sharing tips to repair PST and OST file, Both file has importance for email users who are using MS Outlook and Exchange application and you can see that users are also searching solution to repair these files. So Microsoft introduce a utility to repair both file SCANPST.EXE and SCANOST.EXE. It will help you to repair your corrupt file, problem still exist then you can go with third party branded company like Stellar Phoenix to resolve this issue.