Just a quick post to note these links to Ray Ozzie’s previous memos:
From November 2005: The Internet Services Disruption
From April 2008: Services Strategy Update
As I re-read them this morning, I was struck by how much easier it is to understand ‘vision’ in hindsight :-)
Well worth reviewing yourself if you glossed over their impact the first time (as I did).
(Thanks to Grant for reminding me about them)