Hi, I’m Craig Bailey and this is my personal blog where I write about technology, business systems, HubSpot and general life experiences. You can read my posts here.

(If you are looking for the Content is King post by Bill Gates it is here)

I’m involved with three agencies in Sydney:

  • The first is XEN Systems. We help government departments and mid-large B2B technology companies with their sales and marketing strategy, including implementation and training in HubSpot 
  • The second is XEN Create. We provide premium graphic design services to companies, with a focus on using the latest AI tools, including Midjourney
  • The third is XEN Solar, where we help high quality solar companies (dealers, installers) with their sales and marketing processes.

I also co-host HubShots, the podcast and YouTube show focussed on getting the most out of HubSpot. We are the creators of the HubShots Framework.

Craig Bailey presenting

Latest stories

Strategy for Show

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Seeing a number of small to mid-size companies rolling out ‘initiatives’ purely for show. Usually driven by people within the company feeling the need to be seen ‘doing something new’… Digital transformation projects are a good way to disguise this. As are branding projects. Why? Because the easiest way to be seen to be doing something is for it to be easy to point to eg new website, new...

More AI Lawsuits

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At some point – pretty soon I suspect – we won’t even find AI related lawsuits (like this recent one) newsworthy.

They’ll just be common place.

Like most other legal matters involving copyright.

Exceptions aren’t your playbook

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A note to myself really… So many books, videos and social post threads focus on the rare exceptions (in business, wealth, fitness, etc) and pull out takeaways to apply in general. Seems a sure path to failure – since if it were really just a few principles that made the difference, then they wouldn’t be the exceptions. So, don’t study the edge cases as your playbook for...

Paying for Subscriptions

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There’s always outrage over Elon’s latest ‘idea’ for Twitter/X, and his recent $1 charge for users to post is no exception. Not that I think it’s a particularly good idea, but I’m surprised at how much pushback paying for something gets, usually along the lines of: “I will never pay a subscription just to use a social platform – it’s outrageous they...

What was useful from HubSpot’s annual event and product announcements?

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Episode 304 of HubShots is out – in this monster episode (over an hour long) Ian and I chat through: HubSpot’s recent product announcements and what we can learn from them Is HubSpot a CRM or a Customer Platform? Campaign Assistant, now with added AI Prospecting tool benefits The Workflow cleanup feature is pretty handy Using WordPress and HubSpot CMS together HubSpot Guide Creator What...

Scammers impersonating Cole Haan

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Scammers continue to improve their processes. The desired outcome is usually the same: get you to download malware But the sophistication is growing. Previously, agency owners would get sent cold emails inviting you to tender for some agency work (eg paid advertising for a big brand). The cold email would include a link to a ‘Presentation Deck’ explaining the brief and the...

AI aint cheap

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Regarding GitHub Copilot, as per Paul Thurrott’s article which is getting shared around (probably because the original report from the Wall Street Journal and we can’t share that (it’s behind a paywall): GitHub Copilot costs $10 per month to subscribe to as an individual developer ($19 per month for businesses) But costs Microsoft around $30 per month to provide (via Open AI...

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