Hi, I’m Craig Bailey and this is my personal blog where I write about technology, business systems, HubSpot and general life experiences. You can read my posts here.

(If you are looking for the Content is King post by Bill Gates it is here)

I’m involved with three agencies in Sydney:

  • The first is XEN Systems. We help government departments and mid-large B2B technology companies with their sales and marketing strategy, including implementation and training in HubSpot 
  • The second is XEN Create. We provide premium graphic design services to companies, with a focus on using the latest AI tools, including Midjourney
  • The third is XEN Solar, where we help high quality solar companies (dealers, installers) with their sales and marketing processes.

I also co-host HubShots, the podcast and YouTube show focussed on getting the most out of HubSpot. We are the creators of the HubShots Framework.

Craig Bailey presenting

Latest stories

.NET OpenID project chugs away

There’s a lot of noise about OpenID (it’s great, we can’t live without it, it’s safer, it’s the future, etc, etc) but very little actually happening (in terms of real adoption). TechCrunch has had a few thought provoking posts on the matter – decide for yourself whether OpenID has become little more than a marketing tool. But if you’re interested in...

Important Microsoft announcement… about Mouses

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I’m assuming you subscribe to Microsoft’s Press Release feed right? Well, for the one, or possibly two people world wide who don’t, I just wanted to make sure you are alerted to this highly important development. You will be overjoyed to learn that the Wireless Optical Notebook Mouse 3000 will be available in five colours as of May. And not any old colours. But...

A little birdie told me

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I’m only a Twitter newbie (ie less than 1000 tweets), so I haven’t yet tried to convert anyone over to it… but that said, I’ll happily point you to a post like this one from TechCrunch. The value in Twitter for me is simply this: immediacy of information. In a few months I’ll elaborate a little more (when I perhaps have some credibility in the Tweetosphere)...

Angus McDonald discusses Watir

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Angus gives an excellent overview of how to get up and running with Watir, a open source testing utility. Watir is basically about automating web browsers in order to help test web sites. This is something we’ve been struggling with at Elcom. Like most web companies we end up having to do a lot of manual testing of sites, because it is so difficult to automate. There’s a few offerings...

What do I spend my time on?

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It’s always interesting to see what you spend time on the most… but tracking it can be hard. There’s various programs available of course, but you never really know how accurate they are. Does it count the idle time you spend reading an email on screen, and how does it tell that you weren’t actually on the phone at said time, etc, etc. Anyway, regardless of all the...

TIP: Hiding the Office 2007 Ribbon

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A simple one. Sorry if you all know this already – but I keep coming across people who’ve missed it – so please read on. You can easily hide the ribbon in any of the Office 2007 programs simply by double clicking on the tabs. Thus becomes with just a double-click on the Home tab (or any tab). Oh, and I assume you know you can customise the Quick Access toolbar easily enough: As...

TIP: Dates in Outlook

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I don’t know if you read the Outlook Team Blog, but if not I recommend it – there’s stacks of goodies over there. Take this one for example, on entering dates in Outlook. I didn’t realise you could enter a date as easily as ‘next tue’ and Outlook would work it out for you automatically: Gets converted to As Kristel explains, there’s a bunch of terms that...

THOUGHT: When will recruiters take to Twitter?

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These days it seems the best indication of when a particular social media source has reached it’s used by date is when recruiters are using it more than your ‘real’ connections :-) Take LinkedIn for example. A year ago, this was a valuable tool, allowing us all to connect to business associates. These days, all I seem to get is requests to connect with recruiters, and poorly...

TIP: Fixing IE so it doesn’t go mental with lots of tabs open

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This one has bugged me for ages – you open up stacks of tabs in IE and after a while weird things start happening. Perhaps its the menu not appearing on some tabs, another tab has missing toolbars, etc. And it affects other programs as well including File Explorer, shortcuts, and in my case SharePoint Designer (and even Live Writer – with which I am currently writing this post). Well...

CLARITY: CRM Live becomes CRM Online

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The main interest in this article from Mary Jo is not about CRM (who cares about a name change after all) but rather how Microsoft are clarifying their terms: Live: Consumer focus Online: Business & Enterprise focus, hosted by Microsoft Hosted services: hosted by Microsoft partners And don’t miss the revenue sharing snippet at the bottom – Microsoft will share 10% of the CRM Live...

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