Useful clarity from Chris Marr in his book Becoming an Authoritative Coach:
Have been reflecting on this in terms of both clients and team members.
- For clients = we are consultants (may be different for your business though)
- For staff = I need to be more of a coach (as do the senior leadership team)
The trap I often fall into is trying to solve the problem for a team member, instead of coaching them to solve it themselves.
The first is quicker initially, but the latter is more impactful longer term.
(Also mentioned this on Threads here)