I have literally spent half a day getting to the bottom of this error, so I’m posting my findings here in the hope it saves someone else having to do the same.
Bottom line: it’s your microphone settings.
I’ve been using Camtasia for years now and never had a problem. Yet, all of sudden today it started giving me this error when I started recording:
Failed to resume recording::Invalid Configuration State
After doing all the obvious stuff via Google, uninstalling everything I’ve installed over the past few weeks, changing display settings, installing DivX codecs & changing compression settings, and basically tearing my hair out, I finally found the problem after reading this post where user ‘malikah’ suspected something in the audio settings. Indeed he/she was right.
I discovered that my audio settings looked like this:
You’ll notice that I have two entries for the general Microphone (High Definition in the dropdown. Using either of these caused the crash. By simply switching the Audio device to be my Headset Microphone, everything worked fine. Simple when you know right?
Now, I’m not sure why exactly, but I suspect there are some conflicting microphone drivers or perhaps two copies of the drivers both attempting to grab the audio and thus causing problems. Why it has just started happening today I don’t know.
Anyway, I hope this helps. If you are having this problem, and you rule out the audio, then you may want to check this post where one of the Camtasia developers outlines a possible problem (and the solution) due to video compression settings.
Now, to go and reinstall all those applications…
[UPDATE: I tried to go and post this solution on the forum but it needed me to register. Annoying, but OK. Tried to register and their site has an unauthorized reCAPTCHA key and won’t take any new registrations. I tried…]
had a problem with Camtasia on Windows 7. This page had the solution…wierd one: http://bit.ly/jX9DE
had a problem with Camtasia on Windows 7. This page had the solution…wierd one: http://bit.ly/jX9DE
Thank you SO much – having the same problem and I was rapidly going bald, thanks to you, I at least have some unpulled hair left :-)
Really grateful that you too the time to post this – much appreciated :-)
Thank you SO much – having the same problem and I was rapidly going bald, thanks to you, I at least have some unpulled hair left :-)
Really grateful that you too the time to post this – much appreciated :-)
Hi – sorry me again – just thought that I’d let other people know – incase they did the same as me….I reset my audio stuff, recorded the audio part fine (after following you instructions). I then unplugged my microphone, went off to do something else, came back and tried to record some screen stuff and then got the error messages again. To fix it I had to plug the microphone back in, reset up the audio stuff – fingers crossed….it seems to be working now.
Many thanks again for your blog post :-)
Cheers
Gina
Hi – sorry me again – just thought that I’d let other people know – incase they did the same as me….I reset my audio stuff, recorded the audio part fine (after following you instructions). I then unplugged my microphone, went off to do something else, came back and tried to record some screen stuff and then got the error messages again. To fix it I had to plug the microphone back in, reset up the audio stuff – fingers crossed….it seems to be working now.
Many thanks again for your blog post :-)
Cheers
Gina
Thank you
Thank you.
Thank you
Thank you.
Thank you so much, I did read Malikha comments about how to solve this issue but I ignore it because I did not think the problem is from the audio driver. Now after I read your steps the problem gone…
Thank you so much, I did read Malikha comments about how to solve this issue but I ignore it because I did not think the problem is from the audio driver. Now after I read your steps the problem gone…