Blog

One question customers ask semi-regularly is: how do I reduce my contact database cost? That is, they feel that the cost of keeping their contacts database is too expensive – and they want to know how to reduce the cost – ie by removing contacts. This applies (obviously) to contact databases that are priced on a per contact basis (eg MailChimp, ActiveCampaign, HubSpot, etc)...

It seems the 'B2B never use Facebook' myth just won't die.

Received this terrible outreach email from a major software company: I get lots of spam, but it’s usually from low quality companies I’ve never heard of. This is from a major software player – which is probably why it managed to avoid the spam filter make it into my inbox. Everything about this is bad, from the missing data (ie they didn’t even bother to search for my...

This parody doing the rounds is spot on: It seems as though the disdain we had for self-proclaimed social media experts (#SMEGs) is transferring to so-called thought leaders. And rightly so. Everyone wants to be a thought leader these days. And it’s just getting ridiculous. In the race to be seen as thought leaders it seems that actually having any critical thinking is considered a hurdle...