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Taxing automation

I love how thoughtful Bill Gates is – everything he says is considered and informed. His quick interview (via Quartz) is illuminating. Touted as: ‘The robot that takes your job should pay taxes, says Bill Gates‘ at first glance it may sound extreme. But here’s the logic: Quartz: What do you think of a robot tax? This is the idea that in order to generate funds for training...

How to Trim the Start of a Song in iTunes

If you want to cut the start of a song in iTunes, follow these steps:

1. In iTunes, right-click on the song
2. Select ‘Get Info’
3. Choose the ‘Options’ tab
4. Enter a new ‘Start time’, eg 0:15 if you want to cut out the first 15 seconds.

Social infrastructure – phrase of the year 2017

I’m pretty sure the term ‘social infrastructure’ is going to be used to death now, given that Mark Zuckerberg used it at least 14 times in his latest Facebook manifesto. It’s a good post, or at least I think it is – I haven’t actually read it all, since it comes in at almost 6000 words. But thankfully Recode has a nice summary here. Would love to know how many...

IoT and Watson

Think of two key trends and join them together. For example: 1. Artificial Intelligence 2. Internet of Things (IoT) Ta-da: IBM is working with VISA to enable it’s Watson AI technology to make purchases on your behalf. And in particular, by connecting with your devices. Here’s the vision: IBM’s Watson IoT unit is aiming to provide access to as many as 20 billion devices for Visa...

Machine learning hype

Is machine learning overhyped?
Not yet IMO – from a marketing perspective, it’s just getting started.
Tomasz Tunguz outlines why it’s possible to get fatigued by the constant references to ML being the next wonder of the world (hint: it’s been providing enormous value for decades already).
Useful reading – especially some of the examples he mentions.

20 years

Today is Michele and my 20th Wedding anniversary. Time flies.
We won’t be doing anything ‘traditionally’ special to mark the occasion. Instead we’ll just do what we love doing.
For example, here’s what we did for our 10th anniversary. Yes, really.
I’m a lucky guy.

Russell Conjugation

Quite possibly the most interesting read I’ve had so far this year – a fascinating consideration of internet filter bubbles, trolling and the future of humanity. Keeping one’s attention in this age of web snacking is hard, but this one had me transfixed. Read it if for no other reason than to understand Russell Conjugation: The basic principle of Russell Conjugation is that the...

Content repurposing

Episode 71 of HubShots is up – in it we chat about content repurposing, and in particular:

three HubSpot tips for identifying content on  your site that is working well
an overview of different formats to repurpose to
two key ideas for syndicating repurposed content on

Plus I have a rant about popups.

The Daily Hub

A big thank you to Samantha Alford for having Ian and me on her wonderful podcast – The Daily Hub. She interviews us on how we got into marketing, what our key pieces of advice for marketing managers are, and some general thoughts on where the industry is going. Listen to it here. Make sure you sign up – you’ll get access to some bonus bits not included in the final interview...

Setting HubSpot Owner on contact records

The HubSpot Owner field on a contact is quite important – with it in place you can trigger workflows, set notifications and include personalised signatures in emails, amongst other things. But what if your database has a ton of contacts without the Owner set. Here’s a few quick ways to get them updated. From the Marketing side, make a smart list of all the contacts who don’t...

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